The engagement letter that sets what a lawyer will do and how they are paid - hourly, flat or contingent fees, retainers held in trust, costs, and what to do about a fee dispute.
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A fee agreement, often called an engagement letter, is the contract between client and lawyer. It should say what the lawyer has been hired to do, how the fee is calculated, which costs the client pays on top of the fee, how often the client will be billed, and how either side can end the relationship. The professional rules require the lawyer to communicate the scope of the work and the basis of the fee, preferably in writing, before or soon after the work starts; a contingent fee must be in writing and signed by the client, and several states require a written agreement for most other matters too.
Fees come in a few shapes. Hourly billing charges for time, usually in fractions of an hour, at a stated rate for each lawyer and assistant. A flat fee covers a defined task for one price. A contingent fee is a percentage of a recovery, used mostly in injury cases and prohibited in criminal defense and for obtaining a divorce. A retainer is usually an advance payment against future fees: the lawyer must hold it in a client trust account and withdraw it only as the fee is earned, and must refund any unearned part when the representation ends.
Every fee must be reasonable, judged by factors such as the time and skill required, the customary fee in the area, the amount involved and the result, and the lawyer's experience. If a bill seems wrong, the first step is to ask for an itemized statement. Many state bars run fee arbitration programs for disputes between clients and lawyers, and in some states the client can require the lawyer to arbitrate before the lawyer sues for the fee.
Read the agreement before signing and ask about anything not written down: the rate for each person who will work on the matter, the minimum billing increment, which costs are passed on, whether the retainer is refundable, and what happens to the fee if the case settles early.
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