What to do when a creditor or debt buyer files a lawsuit over a credit card, medical bill or other consumer debt: answering, the defenses that often apply, and what a judgment allows the creditor to take.
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A debt lawsuit begins when a creditor, a collection agency or a debt buyer that purchased the account files a complaint in court and serves the consumer with a summons. The summons states the deadline to respond. The single most important step is to file a written answer by that deadline, because most of these cases end in a default judgment when nobody responds - often for the full amount claimed plus interest, fees and costs, whether or not the amount is right. Federal law requires a debt collector to sue in the judicial district (usually the county) where the consumer lives or signed the contract, so a lawsuit filed far away is itself a problem for the collector.
Defenses are common, especially against debt buyers. The plaintiff must prove it owns the debt and how much is owed, and buyers frequently lack the original agreement or a complete record of the transfers. The debt may be past the state's limitation period (time-barred debt). The amount may include charges the contract does not allow, the debt may belong to someone else or result from identity theft, or the consumer may not have been properly served. A collector that sued on a debt it could not prove, or misstated the amount, may have violated the federal Fair Debt Collection Practices Act, which can support a counterclaim. Many credit card agreements also contain an arbitration clause that the consumer, not only the bank, can choose to invoke.
A judgment lets the creditor use the state's collection tools: wage garnishment (limited by federal and often stricter state law), a levy on a bank account, and a lien on real estate (see collecting a judgment). Some income is protected: Social Security, SSI and veterans' benefits are generally exempt from garnishment by private creditors, and banks must automatically shield a protected amount of those benefits when they are deposited directly. A settlement or payment plan negotiated before judgment is often cheaper than one after, and filing for bankruptcy stops the lawsuit through the automatic stay.
Call a consumer protection lawyer or a legal aid program as soon as you are served, before the answer deadline; many consumer lawyers take strong cases against debt buyers or collectors at little or no cost to you, because the federal collection law makes a collector that violates it pay the consumer's attorney's fees. Court self-help centers can help you file an answer if you represent yourself. Do not ignore the papers, and do not assume a phone conversation with the collector stops the case; only a filing with the court does.
Worried about the cost? A lawyer can be hired for one part of a case only (limited-scope representation), may be paid from what a claim recovers (contingency fee), or may be free through a pro bono program or legal aid; a court can also waive its own filing fees.
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