The options a homeowner behind on a mortgage can ask the servicer for - forbearance, repayment plans, loan modification, short sale and deed in lieu - and the federal rules on how servicers must handle the request.
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A homeowner who falls behind on a mortgage usually has options short of foreclosure, collectively called loss mitigation. Ways to keep the home include forbearance (payments reduced or paused for a period, to be made up later), a repayment plan that adds part of the arrears to each payment, a loan modification that permanently changes the loan's terms - for example adding the arrears to the balance, lowering the rate or extending the term - and, for some government-backed loans, a partial claim that moves the arrears into a separate interest-free lien. Ways to leave the home without a foreclosure include a short sale, where the lender agrees to accept less than the balance from a sale, and a deed in lieu, where the owner transfers the home to the lender.
Federal rules govern how mortgage servicers handle these requests. A servicer must try to contact a delinquent borrower early and assign personnel to help, and must acknowledge a loss mitigation application, tell the borrower what is missing, and evaluate a complete application for every option it offers. If a complete application arrives early enough, the servicer generally may not start foreclosure, or move for a judgment or sale, while the application is pending, a practice known as dual tracking. A borrower denied a modification must be told the reasons and, in many cases, may appeal. The specific options depend on who owns or insures the loan: Fannie Mae, Freddie Mac, FHA, VA and USDA each publish their own programs.
Timing matters more than anything else: the protections depend on how complete the application is and how far the foreclosure has gone, so a borrower should apply as soon as trouble starts and keep copies of everything sent and received. A short sale or deed in lieu may leave a deficiency unless the lender waives it in writing, and forgiven mortgage debt may have tax consequences. Beware of companies that charge upfront fees to obtain a modification; federal rules generally forbid collecting fees before the homeowner accepts a modification offer.
HUD-approved housing counselors help homeowners apply for loss mitigation at no cost and are a good first call. Talk to a foreclosure defense or consumer lawyer if a foreclosure date has been set, if the servicer keeps losing documents or denies you without a clear reason, if you are being sued in a judicial foreclosure, or before agreeing to a short sale or deed in lieu that does not waive a deficiency. Legal aid programs in many areas have foreclosure prevention units.
Worried about the cost? A lawyer can be hired for one part of a case only (limited-scope representation), may be paid from what a claim recovers (contingency fee), or may be free through a pro bono program or legal aid; a court can also waive its own filing fees.
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